> ## Documentation Index
> Fetch the complete documentation index at: https://julius.ai/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Privacy and Data Security

> Customer trust and data security are at the forefront of what we do. We follow industry security standards to ensure your data is always secure.

Protecting your data is core to how we build Julius. We use strong privacy policies, secure infrastructure, and transparent governance so you stay in full control of your data.

<Card title="Security" icon="lock-keyhole" horizontal href="https://julius.ai/security">
  Compliance & certifications
</Card>

<Card title="Privacy Policy" icon="shield-keyhole" horizontal href="https://julius.ai/privacy-policy">
  This policy explains how we handle your personal data and the measures we take to protect it.
</Card>

<Card title="Trust Center" icon="shield-keyhole" horizontal href="https://trust.julius.ai/">
  Everything you need to know about security and compliance at Julius AI
</Card>

<Card title="Terms of Service" icon="lock-keyhole" horizontal href="https://julius.ai/tos.html">
  By using the Service, you agree to be bound by these Terms of Service ("Terms"), as well as any other policies we publish that are relevant to the Services.
</Card>

## Frequently Asked Security Questions

<AccordionGroup>
  <Accordion title="Where can I access your security certifications for audit purposes?">
    You can find our certifications and documentation at [https://trust.julius.ai](https://trust.julius.ai).
  </Accordion>

  <Accordion title="Is my data stored?">
    Yes, uploaded files and outputs are securely stored in the United States, with strict safeguards to protect your data at all times.
  </Accordion>

  <Accordion title="Where is my data processed and stored?">
    All data is stored and processed in the United States. Data processing is conducted in a secure, regionally isolated Cloud environment.
  </Accordion>

  <Accordion title="Who can access my data?">
    Your data remains private and secure. Access is granted only under exceptional circumstances, such as for troubleshooting, and is strictly limited to authorized personnel. All access is carefully monitored, logged, and subject to rigorous auditing procedures.
  </Accordion>

  <Accordion title="Does Julius train models on my data?">
    Never. Your data is not used to train any models, internally or externally. Our AI providers are contractually bound by this.
  </Accordion>

  <Accordion title="Can I delete all traces of my data?">
    Yes, you can initiate the deletion of all your data. Customers have full control and can request the removal of their data at any time.
  </Accordion>

  <Accordion title="How can I report a vulnerability in Julius AI?">
    If you've found a security vulnerability in Julius AI, please report it responsibly by submitting the details through our [<u>Vulnerability Disclosure Program</u>](https://julius.ai/vdp).
  </Accordion>
</AccordionGroup>

***

<Info>
  Reach out to [**team@julius.ai**](mailto:team@julius.ai) for support or to ask questions not answered in our documentation.
</Info>